Velicham has well-established Customer Grievance mechanism fully adhering to the regulatory compliance of Reserve Bank of India Fair Code Practices.
The customer can raise any grievance /complaint/issues by visiting the nearest branch or may approach through a letter, call or mail addressed to Grievance.
Redressal Officer given below:
Name: Ganga Devi
Phone: +91-9942985699 (Office Hours10:00 AM to 5:00 PM)
Velicham Finance Private Limited
2/46,Vilagam, Kattur & Post, Thiruvarur – 610104
For any grievances, complaints, or disputes which are not addressed within a time period of a month, the client may also appeal to the Officer-in-Charge of the Department of Supervision (Non-Banking)
Address of the TN GM of RBI:
Shri N Jayaprakash,
Department of Supervision,
Reserve Bank of India Fort Glacis,
Chennai 600 001
Phone: 044-2538 4230